{"xsrfToken":"50fa97fc14298a966b57e5cf8634becdd611d7ee_lout","branding":{"id":"5","key":"sdvim","name":"Podpora produktů European Code Factory","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1f89c4","headerLinkHoverBGColor":"#1f89c4","headerBadgeColor":"#1f89c4"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b77e5bc9-7baf-49dc-8875-1cfd119c19ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTczY2M3ZS00N2UzLTRiYTItOWVlZS1lMmQyMzBkODM5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI3N2U1YmM5LTdiYWYtNDlkYy04ODc1LTFjZmQxMTljMTlhYiI6WyJyZWFkIl19LCJleHAiOjE3NDY4ODY4NjksIm5iZiI6MTc0Njg4NjI2OX0.rxHMiy8n1pb7BZ9tebXLMGfLL6c-1hSkoTk8MrfFSos&client=e573cc7e-47e3-4ba2-9eee-e2d230d83971&mode=fit","logoId":"b77e5bc9-7baf-49dc-8875-1cfd119c19ab","isLogoAvailable":true,"helpCenterTitle":"Vítejte v Centrum nápovědy","sharedPortalName":"Centrum nápovědy","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"localeDisplayName":"angličtina (Spojené státy)"},"cs-CZ":{"helpCenterTitle":"Vítejte v Centrum nápovědy","sharedPortalName":"Centrum nápovědy","localeDisplayName":"čeština (Česko)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"cs-CZ","userLanguageTag":"cs-CZ","portalThemeColor":"#00ccff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/19b55fe5-3764-4be7-a9e7-9d8fecbfce98/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTczY2M3ZS00N2UzLTRiYTItOWVlZS1lMmQyMzBkODM5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE5YjU1ZmU1LTM3NjQtNGJlNy1hOWU3LTlkOGZlY2JmY2U5OCI6WyJyZWFkIl19LCJleHAiOjE3NDY4ODY4NjksIm5iZiI6MTc0Njg4NjI2OX0.aczXSTgGuaNNb34dAeKyON3YUkszFRkpbggWVkzVJJU&client=e573cc7e-47e3-4ba2-9eee-e2d230d83971&height=300&mode=fit","bannerMediaApiFileId":"19b55fe5-3764-4be7-a9e7-9d8fecbfce98","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"sdvim","projectId":10042,"serviceDeskId":5,"name":"Podpora produktů European Code Factory","description":"<p>Vítejte! Pomocí uvedených možností můžete zadat žádost o podporu na produkty společnosti European Code Factory.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"42","name":"Dotazy ke zkušební verzi produktu","descriptionHtml":"","callToAction":"Dotazy ke zkušební verzi produktu","introHtml":"<p>Zkoušíte náš produkt a chcete více informací? Vyberte tuto možnost a my vám rádi na vaše dotazy odpovíme.</p>","icon":10541,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[32],"key":""},{"id":"45","name":"Nahlásit chybu","descriptionHtml":"","callToAction":"Nahlásit chybu","introHtml":"<p>Sdělte nám, s čím máte problémy.</p>","icon":10545,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11,12,13,25,22,23,24,32],"key":""},{"id":"46","name":"Navrhnout novou funkci","descriptionHtml":"","callToAction":"Navrhnout novou funkci","introHtml":"<p>Sdělte nám svůj nápad na novou funkci.</p>","icon":10535,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[11,13,25,22,24,32],"key":""},{"id":"47","name":"Navrhnout zlepšení","descriptionHtml":"","callToAction":"Navrhnout zlepšení","introHtml":"<p>Víte o něčem, co bychom mohli dělat lépe? Rádi si to poslechneme.</p>","icon":10539,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[32],"key":""},{"id":"40","name":"Technická podpora","descriptionHtml":"","callToAction":"Technická podpora","introHtml":"<p>Potřebujete pomoc s instalací, konfigurací nebo řešením problémů? Výběrem této položky požádáte o pomoc.</p>","icon":10520,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[11,13,25,22,23,24,32],"key":""},{"id":"43","name":"Další dotazy","descriptionHtml":"","callToAction":"Další dotazy","introHtml":"<p>Nenašli jste to, co hledáte? Vyberte tuto možnost a my vám pomůžeme.</p>","icon":10549,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"41","name":"Dotazy ohledně licencování a fakturace","descriptionHtml":"","callToAction":"Dotazy ohledně licencování a fakturace","introHtml":"<p>Tuto možnost zvolte, pokud máte dotazy ohledně licencování nebo fakturace.</p>","icon":10536,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"44","name":"E-mailová žádost","descriptionHtml":"","callToAction":"E-mailová žádost","introHtml":"<p>Žádost byla obdržena z&nbsp;kanálu vaší e-mailové podpory.</p>","icon":10527,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Sofa 365 Bridge"},{"id":24,"name":"Sofa Agendy"},{"id":32,"name":"Město ve městě"},{"id":23,"name":"PDF Generátor"},{"id":11,"name":"vimheslo"},{"id":12,"name":"NSESS dotNet Library"},{"id":25,"name":"Azure API Manager"},{"id":22,"name":"Managed documentation"}],"orderMapping":{"13":[40,45,46],"32":[45,42,46,47,40],"24":[45,46,40],"12":[45],"25":[45,46,40],"22":[45,46,40],"23":[45,40],"11":[40,45,46]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDECF","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"čeština (Česko)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTczY2M3ZS00N2UzLTRiYTItOWVlZS1lMmQyMzBkODM5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4ODc0NjksIm5iZiI6MTc0Njg4NjI2OX0.WnT-DYeYN0Q80bO8l7OYMx2ywiXEG_epmZ0y5mvAAL0","targetCollection":"upload-project-10042","endpointUrl":"https://api.media.atlassian.com","clientId":"e573cc7e-47e3-4ba2-9eee-e2d230d83971","tokenDurationInMins":20}},"reqCreate":{"id":45,"projectId":10042,"form":{"name":"Nahlásit chybu","descriptionHtml":"","callToAction":"Nahlásit chybu","intro":"<p>Sdělte n&aacute;m, s č&iacute;m m&aacute;te probl&eacute;my.</p>","instructions":"","icon":10545,"iconUrl":"https://ecodef.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Zaslat potvrzení na e-mail","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Souhrn","description":"Stručně popište chybu.","descriptionHtml":"<p>Stručně popište chybu.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Uveďte co nejvíce podrobností ohledně této chyby.","description":"Uveďte prosím podrobnosti ohledně problémů, které máte.","descriptionHtml":"<p>Uveďte prosím podrobnosti ohledně problémů, které máte.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Příloha","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/45","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/45","calendarParams":{"firstDay":1,"date":"2025-05-10T16:11:09+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTczY2M3ZS00N2UzLTRiYTItOWVlZS1lMmQyMzBkODM5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4ODc0NjksIm5iZiI6MTc0Njg4NjI2OX0.WnT-DYeYN0Q80bO8l7OYMx2ywiXEG_epmZ0y5mvAAL0","targetCollection":"upload-project-10042","endpointUrl":"https://api.media.atlassian.com","clientId":"e573cc7e-47e3-4ba2-9eee-e2d230d83971","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ecodef","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"50fa97fc14298a966b57e5cf8634becdd611d7ee_lout","baseUrl":"https://ecodef.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ecodef.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["ledna","února","března","dubna","května","června","července","srpna","září","října","listopadu","prosince"],"monthsShort":["Led","Úno","Bře","Dub","Kvě","Čer","Čvc","Srp","Zář","Říj","Lis","Pro"],"weekdaysShort":["Ne","Po","Út","St","Čt","Pá","So"],"weekdays":["Neděle","Pondělí","Úterý","Středa","Čtvrtek","Pátek","Sobota"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e573cc7e-47e3-4ba2-9eee-e2d230d83971","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1e4d08632f0b403ea5769a47b70c0ef0","siteDefaultLanguageTag":"cs-CZ","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}